These Terms and Conditions (“Terms”) govern your use of the Big Banker Casino website (big-banker.net), mobile site, and all related services (collectively, the “Services”). By registering an account, making a deposit, placing a bet, or otherwise using the Services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, do not use the Services.
We are licensed and regulated by the UK Gambling Commission under account number [insert actual licence number if available]. All gambling activities are conducted in accordance with UKGC Licence Conditions and Codes of Practice.
1. General Information
1.1. The Services are provided by [Legal Entity Name – e.g., Dama N.V. or relevant operator], registered in [jurisdiction], with UK Gambling Commission operating licence.
1.2. You must be at least 18 years old to use the Services. We carry out age verification checks and may suspend or close accounts if age cannot be confirmed.
1.3. The Services are intended for residents of the United Kingdom only. Accessing from outside the UK may be restricted or prohibited depending on local laws.
1.4. We reserve the right to amend these Terms at any time. Material changes will be notified via email or prominent notice on the site. Continued use after changes constitutes acceptance.
2. Your Account
2.1. Only one account per person, household, IP address, email, payment method, or device is permitted. Duplicate accounts will be closed and funds may be forfeited.
2.2. You must provide accurate, complete, and up-to-date information during registration and update it promptly if it changes.
2.3. You are responsible for keeping your login details confidential. Any activity on your account is your responsibility.
2.4. We may suspend or close your account if we suspect fraud, money laundering, bonus abuse, or breach of these Terms.
2.5. You may close your account at any time by contacting support. Self-exclusion is handled separately under our Responsible Gaming policy.
3. Deposits, Withdrawals & Payments
3.1. Minimum deposit is £10 (or currency equivalent).
3.2. We accept payments in GBP only for UK players.
3.3. Accepted methods include Visa/Mastercard, PayPal, Apple Pay, bank transfer, Paysafecard (subject to availability).
3.4. We do not accept credit cards (UKGC prohibition).
3.5. Withdrawals are subject to verification (ID, proof of address, source of funds where required).
3.6. Withdrawal limits: £20 minimum, maximum depends on method and verification status (typically £5,000–£10,000 per transaction/week).
3.7. Processing times:
- E-wallets (PayPal etc.): usually within 24 hours
- Debit cards: 1–3 business days
- Bank transfer: 2–5 business days
3.8. Withdrawals are paid back to the original deposit method where possible. We may charge fees for certain methods or frequent withdrawals.
3.9. All winnings are subject to anti-money laundering checks.
4. Bonuses & Promotions
4.1. All bonuses are subject to separate promotional terms displayed on the promotions page or at the time of offer.
4.2. Standard welcome bonus wagering requirements are typically 35×–40× (bonus + deposit or bonus only – check specific offer).
4.3. Free spins winnings usually subject to 35× wagering.
4.4. Bonus abuse (e.g., low-risk betting patterns, exploiting bonus mechanics) may result in bonus forfeiture and account closure.
4.5. Maximum bet while playing with bonus funds is usually £5 per spin/bet (unless stated otherwise).
4.6. Some games contribute 0%–100% toward wagering (e.g., slots 100%, table games lower or excluded).
4.7. Bonuses have an expiry period (usually 7–30 days). Unused bonuses or winnings may be removed after expiry.
5. Gaming Rules
5.1. All games are provided by licensed third-party providers and use certified Random Number Generators (RNGs).
5.2. Game rules, paytables, and RTP are displayed within each game.
5.3. In case of technical malfunction or obvious error (mispriced odds, incorrect payout), bets may be voided and stakes returned.
5.4. You are responsible for understanding the rules of each game before playing.
6. Responsible Gambling
6.1. We promote responsible gambling. See our separate Responsible Gaming page for full details and tools (deposit limits, time-outs, self-exclusion).
6.2. We may restrict, suspend, or close your account if we believe your gambling is becoming harmful.
7. Prohibited Activities
You must not:
- Use the Services if under 18 or self-excluded
- Provide false information
- Engage in fraudulent activity, money laundering, or bonus abuse
- Use bots, scripts, or automated tools
- Harass staff or other players
- Exploit technical vulnerabilities
Violation may result in account closure, forfeiture of funds, and reporting to authorities.
8. Liability
8.1. The Services are provided “as is”. We do not guarantee uninterrupted access or error-free operation.
8.2. Our total liability to you is limited to the amount of your last deposit or £500 (whichever is lower), except where liability cannot be excluded by law.
8.3. We are not liable for losses caused by your misuse of the account, technical issues beyond our control, or force majeure events.
9. Intellectual Property
All content, software, trademarks, and designs on the site are our property or licensed to us. You may not copy, reproduce, or use them without permission.
10. Complaints & Disputes
10.1. If you have a complaint, contact support first via live chat or email.
10.2. We aim to resolve complaints within 8 weeks.
10.3. If unresolved, you may escalate to an Alternative Dispute Resolution (ADR) provider approved by the UKGC (details provided upon request) or to the UKGC.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
Questions about these Terms? Contact us at:
support@big-banker.net Live chat: 24/7
By using Big Banker Casino, you confirm that you have read, understood, and agree to these Terms and Conditions.
Play responsibly. Gambling can be addictive – play for fun, not as a way to make money. If it stops being enjoyable, use our responsible gaming tools or seek help from BeGambleAware.org.