At Big Banker Casino, we believe gambling should always be entertaining and under control. We never want anyone to experience harm from playing here. That’s why responsible gaming is at the core of everything we do — from the moment you sign up to every spin and bet you place.
We are fully licensed by the UK Gambling Commission (UKGC), which means we follow strict rules designed to protect players. We promote safe, enjoyable play and provide clear tools and information so you can stay in charge.
Our Commitment to Safer Gambling
- We only allow players aged 18+ (verified during registration and with ongoing checks where needed)
- We actively monitor for signs of gambling-related harm and may reach out with support offers
- We provide easy-to-use limit-setting tools in your account dashboard
- We partner with leading organisations like BeGambleAware and GamCare
- We train our staff to recognise and respond to problem gambling indicators
Gambling is meant to be fun — not a way to make money or escape problems. If it stops feeling like fun, we encourage you to use the tools below or seek help.
Tools to Help You Stay in Control
You can set these limits anytime in your account settings (under “Responsible Gaming” or “My Limits”). Changes usually take effect immediately or after a short cooling-off period.
- Deposit Limits — Set a daily, weekly or monthly maximum on how much you can deposit
- Loss Limits — Cap the total amount you can lose over a chosen period
- Wager/Bet Limits — Restrict how much you can bet per session or day
- Time/Session Limits — Limit how long you can stay logged in or play in one go
- Reality Checks — Pop-up reminders showing how long you’ve been playing (every 30, 60 or 90 minutes)
- Cooling-Off Period — Temporarily block access to your account for 24 hours, 7 days, 30 days or longer
- Self-Exclusion — Permanently or temporarily close your account (minimum 6 months up to 5+ years). During self-exclusion you cannot deposit, play or receive marketing. We will block any new accounts you try to open.
To set or change any of these, go to your profile → Responsible Gaming section. You can also contact support via live chat if you need help.
If Gambling Feels Like a Problem
If you think your gambling might be getting out of hand, or if someone close to you is concerned, please reach out for free, confidential support right away. These UK-based organisations are excellent and completely independent:
- BeGambleAware — Free advice, self-assessment tools and live chat Website: https://www.begambleaware.org Helpline: 0808 8020 133 (24/7, free from UK mobiles & landlines)
- GamCare — Counselling, forums, self-help tools and live webchat Website: https://www.gamcare.org.uk Helpline: 0808 8020 133
- Gamblers Anonymous UK — Peer support meetings (online and in-person) Website: https://www.gamblersanonymous.org.uk
- National Gambling Helpline (same as above): 0808 8020 133
You can also block gambling websites using free tools like:
- Gamban
- BetBlocker
- GamBlock
How We Help Protect You
- We may temporarily suspend your account and contact you if we notice unusual patterns (e.g., very high spending in short time)
- We offer reality checks and mandatory breaks on longer sessions
- We do not allow credit card deposits (UKGC rule since 2020)
- We provide clear information about odds, house edge and game rules
- We never send marketing to self-excluded players or those who have opted out
Need Immediate Help?
If you want to take a break right now:
- Log in → Go to Responsible Gaming
- Choose “Take a Break” or “Self-Exclusion”
- Select the duration and confirm
Or simply contact our 24/7 live chat team and say “I need to take a break” or “I want to self-exclude” — we’ll guide you through it quickly and respectfully.
Your wellbeing comes before anything else at Big Banker Casino. If gambling is no longer enjoyable, please stop and reach out for support. We’re here to help make sure play stays safe and fun.
For more information visit: https://www.gamblingcommission.gov.uk/public-and-players/responsible-gambling
Play responsibly. If it’s not fun anymore — take a break.